Muhammad Ahmad

Muhammad Ahmad

Customer Service & Retail Operations Specialist | Administrative Support

Riyadh Park Mall, Riyadh, Saudi Arabia.

About

Highly adaptable and results-oriented professional with foundational experience in customer service, retail operations, and administrative support, complemented by a diploma in Digital Marketing. Proven ability to manage diverse tasks under pressure, enhance customer satisfaction, and contribute to efficient operations across varied environments. Eager to leverage strong communication, organizational, and problem-solving skills to drive success in a dynamic organization.

Work

Imtiaz Al Arabia Co | Brand Yola, Mica and Gingersnaps

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Store Operation

Riyadh, Saudi Capital, Saudi Arabia

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Summary

Managed daily store operations, focusing on customer satisfaction, inventory accuracy, and product expertise to enhance the shopping experience at Yola Brand.

Land Mark Group | City Max

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Casual Retail Associate

Dammam, Eastern Province, Saudi Arabia

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Summary

Supported retail operations and customer engagement, ensuring a positive shopping environment and efficient product management at MAX Store.

AA Advisers (Worldwide Study Advisers)

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Admission Officer

Lahore, Punjab, Pakistan

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Summary

Managed student admissions processes, reviewed critical application documents, and enhanced institutional outreach through social media management for AA Advisers.

University of Sahiwal

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Teacher Assistant

Sahiwal, Punjab, Pakistan

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Summary

Provided critical academic and administrative support to an Assistant Professor, contributing to research, scheduling, and student supervision at the University of Sahiwal.

Education

University of Sahiwal

Sahiwal, Punjab, Pakistan
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Bachelor of Science BS English (Linguistics & Literature)

Government Higher Secondary School Pakpattan

Pakpattan, Punjab, Pakistan
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Intermediate (FSc) Pre-Engineering

Al Badar Public Boys High School Pakpattan (Sahiwal Board)

Pakpattan, Punjab, Pakistan
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Matriculation Science Grade: 918

Languages

Arabic

Proficient

Urdu

Native

English

Fluent

Certificates

Three Months Diploma in Digital Marketing

Digi skills

Entrepreneurship (Creativity & Innovation) Training

YDC (Youth Development Center)

Moral & Ethics Training

YDC (Youth Development Center)

Skills

Customer Service & Retail Operations

Customer Service, Inventory Management, Product Knowledge, Sales Support, Retail Operations, Merchandising.

Administrative & Office Management

Office Administration, Schedule Management, Attendance Record Keeping, Employee Administration, Attention to Detail, MS Office Suite.

Digital Marketing & Communication

Digital Marketing, Social Media Management, Communication, Presentation, Negotiation, Public Relations.

Student & Academic Support

Student Assessment, SOP Review, Academic Guidance, Research Assistance, Student Supervision, Mentorship.

Professional & Interpersonal

Teamwork, Adaptability, Problem-Solving, Organizational Skills, Self-Motivation, Pressure Handling, Integrity, Leadership.